General

What is new about the iPAQ Pocket PC h1910 model?

The iPAQ Pocket PC H1910 model is HP's newest addition to the successful iPAQ Pocket PC family featuring a dazzling display, thin and lightweight design at a breakthrough price.

The thin, light and brilliant display makes the HP iPAQ h1910 an essential Pocket PC for individuals wanting freedom to access personal information and entertainment at their convenience. The h1910 includes great features like a clear display for easy viewing indoors and out, a weight of only 4.2 oz, SD memory slot, easy access buttons, removable /rechargeable battery, stereo earpiece for listening to favorite MP3 music files, and pocket versions of familiar applications like Microsoft Outlook, Word and Excel. The combination of great features, distinctive design, and quality at a breakthrough price of $299 makes the h1910 one of the best values in Pocket PC handhelds.

Does the h1910 support expansion packs?

No, the h1910 is targeting users wanting simplified functionalities combined with quality and features of Pocket PC.

What expansion options are available?

The h1910 offers memory expansion via SD memory expansion slot. Other expansion options are available through the 22-pin connector.

Is the 22-pin connector for the H1910 compatible with previous iPAQ models (i.e. 3900/3800/3700/3600 series)?

No, the 1910 22-pin does not support serial connection; however, the 22-pin connector is compatible with some universal iPAQ power accessories. (e.g Auto Charging Adapter, AC Adapter, Charging Adapter).

Why doesn't the h1910 have CIR like 3800 and 3900 series?

The h1910 offers a strong value to customers by having core features without compromising price. Our h3800 and h3900 products are higher end solutions that offer customers the choice of additional features.

Microsoft Pocket PC 2002

Is the h1910 version of the Pocket PC 2002 OS same as iPAQ 3xxx and 5xxx series?

The h1910 ships with Pocket PC 2002, Professional Edition. This has the same core applications as the Premium Edition, however, some of these applications are not pre-loaded on the device, including Windows Media Player, MSFT Instant Messenger, Transcriber, and VPN client, which are available on the companion CD.

Can the iPAQ Pocket PC synchronize with Outlook XP?

Yes, using the latest ActiveSync, a free download from the Microsoft website.

Display

What's the difference between reflective and transflective display?

Reflective is front lit active matrix display viewable by utilizing internal or external light source, ideal for indoor or outdoor use. Reflective is front lit active matrix display viewable by utilizing internal or external light source, ideal for indoor or outdoor use. The rear polarizer of a reflective display includes a diffuse reflector. This layer reflects polarized ambient light that has entered the front of the display back trough the LCD cell. Reflective displays require ambient light to be seen. Reflective displays exhibit high brightness, excellent contrast (14:1), and wide viewing angles. iPAQ Pocket PCs using the reflective LCD's are front lit.

The transflective display technology combines transmissive and reflective technologies with higher contrast and color saturation providing crisper images and clearer text.

Transflective utilizes internal or external light source. Transmissive displays have a clear polarizer on the front and the back. The display depends on light coming through from the back of the display toward the user. Reflective displays reflect polarized ambient light that has entered the front of the display back trough the LCD cell. The benefits are crisper images, and clearer text with rich color saturation.

Intel XScale Processor

Why did HP choose to use the X-Scale processor?

The XScale processor is the latest processor developed for the Pocket PC by Intel. The 200Mhz PXA250 processor is the latest processor technology in delivering advance processing power in a Pocket PC.

There doesn't appear to be a noticeable difference between Intel StrongARM-based devices and new products using the Intel PXA2xx processor. Why is that?

The Intel PXA250 is one of the first in a family of processors based on the Intel XScale technology. As with any new processor, there are always improvements and optimizations that are made to get the most out of the processor. We're working with Intel in identifying areas for improvement; for example we're working closely with Intel to optimize the iPAQ for certain memory intensive applications. We're assisting Intel in evangelizing the need for software developers to optimize their applications to the XScale processor.

Battery

What is the battery capacity of the iPAQ Pocket PC h1910?

The h1910 includes a user swappable, rechargeable 900 mAH Lithium-Ion battery. Battery life varies based on the usage pattern of an individual user and the configuration of the handheld. Use of some attachments may significantly decrease battery life. You can maximize your battery life with the user selectable backlight settings.

What has the greatest impact on Battery Life?

Up to 14hrs, you can maximize your battery life with the user selectable Standby settings.

What has the greatest impact on Battery Life?

Backlight
Playing games
Multimedia
How frequently can you recharge the battery?
Your battery can be recharged at any time. The frequency does not have any affect on the Pocket PC or the battery.

How long will it take to fully charge the h1910?

Approximately 4 hours

Will the battery become damaged by charging it before the battery has completely discharged?

No, it is recommended that the Pocket PC remain connected to A/C power if not in use. Being connected to A/C for an extensive period of time will not damage the battery. The Pocket PC operates with Lithium Ion battery that does not retain a memory.

Will the h1910 operate if the battery is removed and plugged in only with AC adapter?

Yes, however this method of usage is not recommended.

ROM

How much non-volatile memory space (iPAQ File Store) is available?

The h1910 features 16MB NAND Flash, which is not user accessible. Files can be stored and transferred using SD memory cards via the built-in SD memory slot.

How is the non-volatile memory technology different between the h1910 and previous iPAQ series (3600, 3700, 3800, 3900)?

The h1910 NAND Flash offers a lower cost memory architecture, thus passing these savings on to the customer, as well as faster write performance. Previous iPAQ Flash memory technology offers execute-in-place, allowing the operating system and applications to run directly from the non-volatile memory space.

RAM

What does it mean 46MB is user accessible when the device has 64MB physical memory?

Due to the type of non-volatile memory featured in h1910, a portion of the system RAM is required by the operating system. In this case 18MB of RAM is reserved for the operating system. The benefit is faster write performance.

LED

What does the notification light indicate?

Solid amber light indicates the battery is fully charged.
Flashing amber light indicates the unit is charging.
Flashing green light is notification of an event or alarm.

SD expansion slot

Does the h1910 support memory?

Yes. The h1910 supports SD and MMC memory cards.

Does the h1910 support SDIO?

No, the h1910 does not support SDIO (Secured Digital Input / Output).

Software on CD

What version of Activesync does the h1910 support?

The h1910 supports ActiveSync 3.5 and greater.

What version of ActiveSync is included?

ActiveSync 3.5 is included in the CD, and the latest version of ActiveSync is available from Microsoft .

What is the Software that is provided on the Companion CD?

The companion CD provides various software deliverables. We offer applications from Microsoft and HP. Applications from Microsoft are: Microsoft ActiveSync 3.5 (Desktop device synchronization), Microsoft Reader eBooks, Links to websites for additional downloadable applications (some programs my require purchase of additional desktop software).

What version of Windows Media player does the h1910 support?

The h1910 supports Version 8.0 and greater.

What version of Windows Media player is included in the CD?

Version 8.0 is included in the CD, and the latest version of Windows Media Player is available from Microsoft.

Accessories

Are iPAQ 3xxx and 5xxx series accessories compatible with the h1910?

Not all of the iPAQ 3XXX and 5XXX Series accessories can be used with the h1910 due to different design and configuration of the h1910. What accessories are available? H1910 Specific options include a USB Cradle/Charger, a spare battery, and a 3 pack replacement stylus kit.

Other iPAQ accessories that can be used with the h1910 include: the AC Adapter. SD memory cards, auto adapter, and charger adapter.

BATTERY FOR IPAQ POCKET PC H1900 SERIES

Do I have to purchase the battery separately?

The h1910 comes with a battery. Spare batteries are sold for customers that always want to have additional power when they need it.

USB DESKTOP CRADLE/CHARGER FOR IPAQ POCKET PC H1900 SERIES

Is Serial supported?

No. There is no serial support on the h1910.

Does this cradle work with the iPAQ Pocket PC H3100, H3600 or H3700 Series?

No, this cradle is designed specifically to fit the h1910's slim design. In addition, the connectors on this cradle and other iPAQ products are not compatible.

Why is there an additional slot?

The cradle has an additional slot for charging spare batteries at the same time the unit is being charged. Spare batteries are sold separately.

SECURE DIGITAL (SD) 64 MB, 128MB, AND 256MB MEMORY CARDS

What is the difference between Secure Digital and MMC technologies?

Secure Digital media features faster data transfer rates and the ability to manually write-protect data. MultiMedia Card technology is used to add content such as games, e-books, travel software, and other data to your handheld inexpensively with no impact on the storage capacity. Cards can be read-only or rewriteable.

AC ADAPTER

What HP iPAQ Pocket PC Series does the AC Adapter work with?

The AC Adapter works with the iPAQ Pocket PC H3100, H3600, H3700, H3800, H3900 and H1910 Series. When using the AC adapter with the h1910 the supplied 22-pin charging connector is required.

How is the 22-pin connector attached?

The barrel connector of the AC Adapter is simply inserted into the barrel plug of the 22-pin connector.

AUTO ADAPTER

What HP iPAQ Pocket PC Series product does the Auto Adapter work with?

The Auto Adapter works with the iPAQ Pocket PC H3100, H3600, H3700, H3800, H3900 and H1910 Series. When using the Auto Adapter with the iPAQ Pocket PC H3800 and H1910 Series the supplied 22-pin connector is required.

How is the 22-pin connector attached?

The barrel connector of the AC Adapter is simply inserted into the barrel plug of the 22-pin connector.